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Privacy Policy

Introduction

This Privacy Policy explains what information Odyssey Interactive Ltd and its associated entities (collectively “Interact”) collect about you, why, what we do with that information, how we share it and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

Privacy Policy Scope

Our Privacy Policy applies to the information we collect when you use one of our services, or when you otherwise engage with Interact, including, but not limited to:

  • when you visit our website or community website (“Websites“)
  • when you contact us for assistance
  • when we connect with you as a prospective customer or as a customer
  • when you use one of our SaaS or On-Premise products (“Interact Services“)
  • when an account is created on your behalf in one of our SaaS or On-Premise products
  • when you attend customer or prospective customer events
  • when you meet us at third party events, gatherings or meetups.

Information Collection & Processing

We collect and process information which either you provide to us, we collect passively or the information is provided by third party sources. We use this information to enable us to deliver better products and services.

Profile & Account Information

We collect information about you and your company in the provision and usage of Interact Services. This information includes:

  • Profile information such as first name, surname, email, job title.
  • Preferences information such as notification and marketing preferences
  • Company & Billing information such as billing address, headquarters address and place of work

You may provide this information when you enter it in Interact Services. In most cases, another user (intranet administrator) creates this information on your behalf by manually entering, uploading the information or through automated systems from other sources such as Active Directory. We collect information under the direction of our customers and often have no direct contact with the individuals whose personal data we process.

Content

We may incidentally collect your personal information as part of the content we allow you or other users to create, upload or store in the process of using our services.

Other

We collect personal data that you submit to us via our website or third-party tools including, for example, when applying for a job via our website or requesting support in relation to one of our services.

Analytics & Logs

We collect analytics and log information when you use our websites or services to help us improve our product and services. Analytics information also consists of data we collect as a result of running queries against Content created by a user of our SaaS and On-Premise services for the purposes of generating Usage Data. For example, we query the Content to determine the average number of content areas per customer.

Though we may encounter sensitive or Personal Information as we compile Usage Data from Content across user instances, this is simply a by-product of our efforts to understand broader patterns and trends. In particular, it is not a concerted effort by us to examine the Content of any particular customer.

Cookies

Cookies are small data files placed on your computer by the websites you visit and the emails you read which can be used to help recognize you when you return to a website, or when you visit other sites. We, or third party service providers, may use cookies to, among other things, measure activity, personalize your experience, remember your viewing preferences or track your status or progress when accessing our site. For some of these purposes, our cookies may be tied to Personal Information.

We use Google Analytics, a service that enables analysis of our site provided by Google, Inc. for marketing purposes. Google Analytics uses cookies to allow us to see how you use our site so we can improve your experience. Google’s ability to use and share information collected by Google Analytics about your visits to the site is restricted by the Google Analytics Terms of Use available at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy available at http://www.google.com/policies/privacy/. You can prevent Google Analytics from recognizing you on return visits to the site by disabling cookies in your browser. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

Accessing and updating your information

When accessing or updating your information that has been collected and stored in relation to your usage of Interact Services, you can:

  • amend or remove your Personal Information in your account settings. This can also be done by your intranet administrator.
  • amend or remove Content using the editing tools associated with that Content. In some cases, you may need to contact your intranet administrator to request the removal of Content.
  • deactivate or remove your Interact Services account by contacting your intranet administrator.

We will retain your account information for as long as your account is active, or as reasonably required for commercial purposes or as necessary to comply with our legal obligations.

You may also contact us with a request to access, amend, correct or remove your Personal Information. We will respond to your request fwithin 30 days.

Information Sharing

We will not sell your Personal Information or Content. However, we may share or disclose your Personal Information as follows:

  • we may provide your information to our business partners, vendors or service providers who perform functions on our behalf
  • in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • as required by law, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to our Company;
  • when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss,;
  • to report suspected illegal activity or to investigate violations of our agreements

Children’s Privacy

Interact Services are not directed towards minors. We do not knowingly collect information from children under the age of 13. If you are aware that a child has provided us with Personal Information, please contact us immediately.

Changes

We may amend this Privacy Policy from time to time. When there are changes to this Privacy Policy, we will update this page. The date on the bottom will always indicate when we last made changes.

Contact Us

If you have any questions about our Privacy Policy, please contact legal@interact-intranet.com. If you are an employee of an Interact customer and have a query or would like us to stop processing your information, please contact your employer.

Attn: Legal
Interact
4th Floor Station House
Altrincham
Cheshire
WA14 1EP

Effective Date
This Privacy Policy became effective on 26th February 2018.

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