Leading London housing group upgrades to Interact intranet to improve internal collaboration

One Housing Group (OHG) wanted to improve internal collaboration by providing their staff with an easy to use intranet which engaged staff by encouraging user participation and interaction with colleagues.

OHG’s existing intranet was failing to deliver anticipated benefits and having seen how successful Interact had been for other housing organisations, Interact was the ideal choice and provides them with an easy to use, flexible solution.

Interact’s intuitive interface, and features such as pre-built content templates, makes it easy for people without technical skills to add and edit content. Enterprise 2.0 features that encourage user feedback, such as content ratings and the ability to comment on content, will drive internal communication as users will become intranet participants rather than spectators. This will help OHG to provide a collaborative platform for project work and sharing best practice amongst teams as well as capture, share and retain the collective knowledge of its staff.

Commenting on the new intranet Sara Diviani, Communication & Marketing Manager, One Housing Group, said:

“After seeing how Interact was working for other housing associations we felt that it would be a valuable addition to our organisation. It provides a functional and flexible system which can be easily managed in-house and developed to meet our changing needs.”

Interact’s Workflow and Forms business application will allow OHG to easily create all types of forms and get them online in minutes. This will drastically reduce form processing times and will drive traffic to the intranet. The Workflow & Forms module can be used to easily and quickly design custom applications that meet specific business needs without the need for programming code.

The Advanced Document Manager application which will enable OHG to control the versioning of key documents easily through the intranet which will reduce the time staff spend searching for the current versions of documents and avoid duplication of effort.

OHG took advantage of Interact’s consultancy service to help ensure that they achieved the best intranet architecture and design of content for the new intranet, as well as planning an effective launch strategy to engage users.

About One Housing Group

Formed in September 2007, One Housing Group (OHG) is a non-asset holding parent that brings together three housing associations under a group structure: Community Housing Association, Toynbee Housing Association and Island Homes Housing Association. OHG is one of London’s leading providers of high quality, affordable homes.

Together the Group manages over 12,000 homes in 26 local authorities across London and adjacent counties and has over 2,700 homes in the development pipeline. These include affordable rented homes, shared ownership schemes, intermediate rent homes for key workers and homes for private sale.

About Interact Intranet
Interact is a versatile, fully secure Intranet which can be quickly and easily updated by non technical users. It seamlessly integrates with other IT applications providing a single one-stop portal for business processes and information such as staff details, news and procedures.

The core software comprises a sophisticated range of built-in applications and contains all the features you need for a powerful and flexible strategic intranet which promotes collaboration and communication. A range of sophisticated additional plug-in business software is available to suit key business processes.

The latest version of the software, Interact 4, has been developed to take advantage of the latest technologies as used by websites like Facebook and Amazon. Its unique Intelligence Store logs information such as browsing routes, search entries, documents ratings and hits and uses this information to promote content to users. It automatically creates links to other information such as articles, discussions, events and people so that each piece of information is not isolated, but is part of a greater whole – the intranet information store. The more the intranet is used and the more content is added the more powerful and effective it becomes.

About Interact
Founded in 1996, Interact is one of the UK’s longest established web development companies. Based in Altrincham, Cheshire, the company specialises in providing the UK’s leading out-of-the box intranet solution, Interact.

With over a decade of experience Interact has built a solid reputation for both product excellence and outstanding customer service. Organisations using Interact report improved efficiency, greater productivity, increased staff commitment, better decision making and cost savings. Interact is used by over 150,000 people across a diverse range of clients in both the private and public sectors including HMV, Waterstone’s, Chelsea Football Club, Tyco ADT, Tradeteam DHL, Amicus, CLIC Sargent, Calor as well as NHS and social housing organisations.