As we continue to grow and scale, we’re looking for a VP, Customer Success. We’re looking for a visionary leader, focused on bringing together high performing teams, delighting customers and nurturing engagement. Using your leadership experience you will develop strategic objectives and lead the execution of transformational projects to improve the customer experience and develop our established base of customer advocates.
Interact is a fast-paced environment where you will thrive in executing change and be responsible for guiding customer growth across Interact. Interact has evolved from a single-product Intranet Software company, to a multi-product company, heavily investing in our customers. We recognise that customer referrals and word-of-mouth are increasingly influencing the purchase process and investing in our customers’ success is the most powerful way to create happy customers.
This is a global position which can be based out of Manchester (UK) or New York.