We’re currently seeking a Senior Customer Success Manager to join our team to own our high profile, key accounts. The primary focus of this role is to ensure that Interact is an essential tool for our Enterprise customers, through building strong executive relationships with key stakeholders and making sure the platform delivers on business objectives.
Deepening our relationships with key accounts and ensuring renewal is vital to our ongoing success. We’re looking for someone who can hold their own and prove the value of our product and services, both with C-level executives and day-to-day intranet managers. You will be able to quickly form strong relationships and understand the nuances of large organizations. You’re naturally persuasive and a quick thinker; someone who understands how to uncover business needs and how to close opportunities. You are someone who works hard but doesn’t struggle to make a big impact.