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Digital Workplace Consultant


New York, US Office


Competitive, dependent on experience

Employee Type

Full Time


Customer Success

Posted On

December 11, 2017

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About the role

We’re looking for an experienced and enthusiastic Digital Workplace Consultant with the strong motivation and desire to succeed in a challenging environment.

You will be responsible for actively shaping our customers’ strategic direction to assist in the launch of hundreds of successful intranets that have long term benefits in terms of improved communication, collaboration, engagement and efficiencies.

A little about you...

  • 5+ years' experience in managing or the structural designing of intranets
  • Experience in consultancy service provision across different sectors
  • Experience with change management programs and internal communications strategies
  • Experience in communicating with and influencing stakeholders at all levels
  • The ability to explain complex concepts in a simple manner
  • Willingness to travel and go above and beyond to assist and delight customers

Your responsibilities

  • Coach an intranet team through the various activities and decisions to be made as part of their intranet project
  • Demonstrate best practice around all aspects of intranet management
  • Contribute to Interact’s Community and marketing activities with both thought leadership (industry) and product focused pieces
  • Help develop & document Interacts strategy activities and processes
  • Keep up-to-date with industry best practices that influence intranet practitioners
  • Prepare internal and external communications including reports, presentations, blogs, and webinars as needed
  • Support the Sales team in a pre-sales consultancy capacity
  • Develop regionally specific messaging that aligns with Interact’s brand

Why you'll love working for Interact!

  • Competitive salary
  • 401K
  • Healthcare
  • Buy & Sell Holiday
  • Flexible working
  • Long service awards
  • Social events
  • Free Friday lunch
  • Fresh fruit
  • Friday "happy hours"
  • Employee discount scheme

Interact Academy

The Interact Academy is our in-house training programme to kick-start your training from your first day. You will hear the company's history and vision directly from our CEO before meeting managers from each department to fully understand how they impact the business and your role.

Product training

The Interact Academy will take you on a journey through our product, enabling you to gain an in-depth understanding of all of its features, users and benefits. You will follow a modular programme increasing in complexity to ensure in-depth understanding to assist you in being successful in your roles.

Role-specific training

As an Interact employee you will also receive in-depth role-specific training to ensure that you are fully knowledgeable about your role and how to make it a success.

Free intranet guide

Plan & deploy a successful intranet with our most popular guide

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