Project Manager

We’re looking for an innovative and passionate Project Manager to play a key role in successful project delivery

About the role

We’re looking for an innovative and passionate Project Manager to play a key role in successful project delivery. The ideal candidate will have a customer facing Project Management background and a passion for customer satisfaction.

You’ll be able to think on your feet and thrive in a fast-paced environment, working with multiple customers to successfully manage and implement our Professional Services and software.

You will ensure in-scope/on-budget/on-time delivery, high customer satisfaction, and successful customer adoption by staying current with the latest product features and enhancements.

Location

New York Office: West 46th St #1504, New York, NY 10036, USA

Salary

Competitive, dependent on experience

Great Places to work USA

A little about you...

  • Demonstrable experience in a fast-paced project management environment, coordinating multiple project activities at any one time
  • Experience of coordinating SaaS and IT based projects
  • Strong organisational skills and desire to succeed
  • Highly motivated with strong interpersonal and negotiation skills
  • Excellent written and verbal communication skills
  • Educated to degree level

Your responsibilities

  • Provide exceptional customer service, engaging directly and frequently with customers to discover, understand and document business requirements and maintain project momentum
  • Deliver to agreed milestones, scope, escalating issues where necessary to the Project Management Team Lead and Head of Professional Services
  • Devise and manage project plans for customers, project contributors, assigning and managing team tasks and timelines
  • Track project issues and mitigate risk to ensure successful delivery while meeting or exceeding customer expectations
  • Support our sales team by facilitating activities to aid new business
  • Ensure all project invoicing is up to date
  • Ensure that projects are closed and handed over to our Account Management team in a consistent and high quality manner
  • Act as a day-to-day point of contact for customers, building strong customer relationships in the process

Apply for the role

Fill out the form and apply for this exciting role at Interact Intranet.

Why you'll love working for Interact...

Why you'll love working for Interact...