Intranet Training

Interact Intranet is incredibly easy to use. We will work with you to inform and inspire your intranet champions to create a fantastic intranet.

All training that we provide can be done onsite or remotely via Webex or GoToMeeting. We have a team of experienced and dedicated intranet experts who understand what makes an intranet successful. They don’t just demonstrate how to use the software – they advise you how to make it a success for your business.

There are five types of intranet user. The table below shows who they are, and what training is recommended.

Intranet Role	Typical tasks they will perform	Training Received
Intranet Administrator Has overall ‘superuser’ control of the intranet	Building the Intranet site structure Administering main menus and overall structure Manage Intranet homepage(s) Managing permissions and security groups Managing intranet users	Intranet Manager training course.
Content Administrator A key content contributor who controls one or more content areas on the Intranet	Create and manage an engaging content area homepage Controls the structure of a content area, including left hand menu navigation and content area settings. Can add, edit and manage content within specified content area and approve the content of Content Authors	Content Manager Part 1 and 2 training courses.
Content Author A content contributor whose role is to help populate the intranet with compelling and attractive content.	Can add, edit and manage content within a specified content area. Changes may require approval before publication	Content Manager Part 1 course
Intranet User An end user of your intranet	Accessing and reading content Searching for documents and users Contributing to discussions, commenting on documents Completing forms or requests	‘How To’ User Guides – customised by you from a template Online help