Statistics & Search Analytics

Instantly see what is and what isn’t working on your intranet

Often, poor search is a source of great frustration for intranet users. If employees can’t find what they need when they need it they will lose confidence in the intranet and usage will diminish.

Interact Intranet’s Statistics & Search Analytics identifies what users are looking for and provides an insight into how users are searching your intranet which can in turn be used to enhance your intranet content to directly support employees in their day-to-day work.

Intranet statistics and search analytics

Warning, warning!

Identify documents which have not been viewed and see whether they are no longer required or whether they are additional keywords with the ‘warnings’ feature. Find out who contributes most to your intranet and who doesn’t contribute anything and asses if they require further training.

Find intranet information black holes

Fine tune content and eliminate information black holes

Confidently identify missing, inadequate, and  out-of-date content and take appropriate action with Interact Intranet’s Statistics & Search Analytics. See if intranet usage is decreasing, or not increasing fast enough, and consider whether further training or additional marketing efforts are required. Increase user satisfaction by ensuring your search gives a prompt and adequate response.

Measure return on investment

Measure how much money your intranet is saving your organisation by using the built-in ROI calculator. View time and cost savings from analysing monthly user statistics. This provides a real insight into how efficient and effective your intranet is.

Live intranet reports

See search trends at a glance by using the customisable graphical dashboard. Discover searches with zero results and highlight content deficiencies. View documents without keywords and notify the content owners. Identify words that don’t exist on the intranet and prompt authors to provide additional content with the ‘Failure to Find’ report.