Harness Company Knowledge

Intellectual property is often recognised as one of the most important assets by many of the worlds leading organisations. But as more and more information is gathered within an out-dated intranet solution, valuable data can become locked away in separate silos, inaccessible by other employees. This can result in intranets acting more like information gatekeepers, limiting productivity and frustrating users, rather than achieving their intended goal of harnessing and sharing the collective intelligence of an organisation and providing a productive and collaborative platform for staff. However, an intelligent and easy to use intranet solution which actively promotes relevant content to users can play a vital part in building an effective knowledge repository.

Your organisation can stem knowledge loss and enable employees to make more informed decisions with an intranet solution that enables you to:

• Easily find and eliminate any company ‘information black holes’ with statistics and content feedback tools which highlights information employees have been searching for but unable to find.
• Force employees to read critical information, and create tests with a set pass rate to check their level of understanding.
• Effortlessly let non-technical employees with the right permissions publish content to the intranet with an easy to use content editor.
• Find experts in the organisation to help solve a business need by allowing staff members to extend their profile pages in the staff directory so they can list their specific expertise, skills and knowledge.

Interact Intranet can help your organisation harness its collective company knowledge by offering:

• Advanced statistics and search analytics which reveals information black holes on the intranet (i.e. information that employees searched for but were unable to find)
• Out-of-date feedback and auto review tools that ensure all content is up-to-date.
• A Mandatory Read tool which enables you to force your employees to read critical information.
• Multiple choice style tests and quizzes. This ensures staff members have a satisfactory level of understanding of key policies or procedures.
• The ability for employees to tag or suggest new keywords for documents, making them even easier to find.
• Content rating tools which ensure information is not only up-to-date but also useful and easy to understand.
• An intelligence store which learns from employees browsing routes and makes suggestions of similar content that may also be of interest to the user.
• A wiki style content WYSIWYG editor specifically developed with non-technical staff in mind.
• An intelligent search engine that learns and adapts by users interactions. The search engine also enables you to search Headings, summaries, keywords, articles, attached documents.