Customer Testimonials

Eve Johnson, Intranet Project Team Manager, BSW Timber

“We chose Interact because we recognised that it allows us to meet our objectives for Phase 1 of our intranet, whilst having enough functionality within its modules for us to grow and expand over time. It has improved communication across our seven UK sites and helped to harmonise reports and procedures.”

Tony Bezuidenhout, IS Manager, Gallions Housing Association

"Interact has created and delivered a quality product within budget and timescale, and continues to provide an outstanding after sales service and support to match. Our intranet usage has increased every month since inception. Access to the latest information is just a click away"

Lee Walsh, Lead Applications and Systems Manager, Bron Afon Community Housing

“Interact’s consultative approach was driven through gaining a deep understanding of our intranet requirements. Their understanding and knowledge of the housing intranet market was then applied to this enabling them to provide meaningful advice right for our needs. We are confident that Interact will meet our needs in the short medium and long term and are looking forward to a great business relationship”

Carl Harris, Website Manager, BCS

"Interact is intuitive, simple and non-technical both to use and administrate. It is a solution for users, not just for web and IT experts. Interact has been attentive to our needs and our questions, and is keen to work with us to make their solution work for us. It feels like a partnership, a joint effort towards a united goal"

Dave Cavanagh, Head of Communication for the Institute for Animal Health

"We wanted many more functions but without having to do any programming; Interact 4 provided us with an out of the box solution. It also gave us more control over style and access."

Rebecca O’Neil, Head of Communications and Marketing, Selwood Housing

"Interact will improve communication across our association from all angles; downwards, upwards and sideways. This will help us share the collective intelligence of the organisation and provide a productive and collaborative platform for staff reducing the tendency people have to work in silos"

Suzanne Linnell, Intranet Project Leader, BMS World Mission

"We are encouraging our staff to be proactive in building up the intranet and make use of the features to comment, update and rate individual documents. The flexibility of the homepage elements means that we can direct information to each group of users, ensuring they have quick access to their key documents"

Sarah Campion, Intranet Champion for the Youth Sport Trust

"Interacts main strengths are that it’s easy to manage and really user friendly, for example non technical staff can update information easily and quickly."

Ian Butterworth, Head of ICT for Midland Heart

"We contacted Interact as we had heard of Interacts excellent reputation for providing collaborative intranet solutions specifically designed to help social housing organisations improve productivity and service delivery"

Lisa Carroll, Fundraising, Marketing and Communications Manager for Mayday Trust

"Mayday Trust chose Interact Intranet because it is a tried and tested product offering a good support network and a variety of applications"

Ayesha Graves, Intranet Editor at Waterstone’s

"Interact Intranet saves us time through ease of use and our improved contacts facility has meant that Head Office individuals, in particular, are much more visible to branches and their roles are much clearer"

Lucy Hargreaves, Director at Spiral Cellars Ltd

"Interact Intranet provided the perfect solution. Its ease of use means that non-technical staff can upload content and we now have a secure platform for all communication and knowledge base documents and we don’t need to worry about out-of-date documents and policies. We also have a central hub for all product images with the media library that our franchisees and advertising agency can access"

Alison Phillips, Internal Communications Manager

"Our managers are exceptionally busy and it’s important that they can quickly and easily access the correct form or policy, whether they are in the office, working from home or a service base. A reliable and engaging intranet has the capability of transforming the way we communicate with each other and share knowledge and expertise"

Peter Longley, Intranet Project Manager at West Ham United

"Interact will help staff retrieve information quickly due to its powerful and profiled search facility. Our current set up means staff spending lots of time looking for documents such as forms, policies and procedures. This can now be done in a matter of seconds rather than minutes, sometimes hours, enabling staff to focus on more important areas of the business and increase productivity"

Isabel Dove, Business Services Director, West Kent Housing Association

"Interact’s expertise and unrivalled reputation in providing successful intranet and website solutions to the social housing sector make them the natural choice for us."

Sharon Woodward, HR Manager at Mobilis

"Interact’s additional plug in modules were more sophisticated and feature rich than those offered by other solutions, yet still easy to use."

Helen Thomas, Web Communications Manager

"We chose Interact primarily because it is so easy to use by non-technical members of our team, which is a massive advantage when it comes to rolling it out across the charity."

Mike Yarde, Director of IMS at Affinity Sutton

"We were impressed with the look and feel of this ‘off the shelf’ product, and the apparent ease to set it up to produce a comprehensive intranet for our complex Group"

Martin Ward, Intranet Project Manager, HMV

"We see Interact as a partner company. They have the infrastructure in place to help us roll out a successful intranet whilst providing us with ongoing future support"

Megan Simmons, Internal Communications Manager, UK&I, ADT Fire & Security

"Interact is making a big difference to the way we work at ADT. It helps us share information, news and knowledge and is helping to further develop our ‘One ADT’ culture. The Workflow & Forms Manager is an extremely sophisticated and powerful module that is simple and intuitive to use and will dramatically reduce our process times."

Simon Went, Systems Development Manager, Calor

"We were looking for a solution that would galvanise Calor’s intranet, give site owners freedom to update their sites and at the same time take the IT Department out of the maintenance loop. The Interact Interact package looks modern and professional and we were able to quickly prove within a pilot that it delivers to all of our requirements. The package itself and the benefits it can bring proved very easy to sell to our business users and board of directors. As supplier, Interact has been proactive, helpful and accommodating throughout our dealing so far."

Carl Novelli, Network Analyst, TRACKER UK

"Interact were fantastic. The intranet hasn’t even been fully rolled out yet and we can already see a decrease in the number of emails that are sent around with general company information. It’s an invaluable induction tool for new starters too – everything they need is in one place and if they have to meet someone in the company, they can just go to the contacts section and find a picture of them alongside all the info they need."

Georgie Porter, Communications Officer, Buckinghamshire Fire & Rescue

We examined a number of different solutions and formally assessed three intranet providers. A group of Officers from various service areas were delegated to help write our requirement specification and to assess the various suppliers’ offerings. Overall, Interact scored highest against our key requirements. It also had the right balance between being easy to use with its intuitive interface yet offering a feature rich, flexible and powerful solution.

Richard Bevan, ICT Manager, Royal Academy of Dance

"As a charity, cost is often a key concern. Interact offered great functionality and flexibility which is important to us, and all at a very reasonable price."

John C Brick, IT Manager, Carr-Gomm

"Interact is an easy-to-use, visually appealing and cost-effective solution. It was important for us to find a supplier who we felt we could work with over the long term. From the outset of the project Interact has been prepared to ‘go the extra mile’ to achieve our requirements and their market leading position within the Housing Association Arena speaks for itself. Their approach is that of working with us as a team rather than just a software supplier."

Ian Tinsley, IT Manager, Accord Housing

"Apart from the huge benefit the helpdesk module has given to the IS Team, we now have an intranet that is structured, functional and provides all staff with an unlimited resource of readily searchable information. Once we had seen the capabilities of Interact, the layout, the modular approach, and the ease with which staff can add content without extensive training, this was the product for Accord. The sales and support teams have provided a first class service during the implementation and we aim to continually to develop Interact with other additional modules."

Ken O’Donoghue, Director of IS at Liverpool Institute of Performing Arts

"As a charity cost is a key decision factor; Interact provided us with a very flexible package within our budget requirements allowing us to implement a high specification intranet. Features such as the Knowledge Management resource, Document Management and the built in Staff directory will offer significant benefits to our organisation, improving communication and reducing administration costs."