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Housing Associations

Interact Intranet software has been revolutionising communication, collaboration, knowledge management and business processes in housing intranets for over 10 years.

We are the number one intranet software provider to Housing Associations and are trusted by over 20,000 RSL staff in over 70 Housing Associations, including some of the largest in the UK. This vast experience has enabled us to develop Interact Housing Edition, specifically for Housing Associations so they can provide the answer to knowledge management issues and improve internal communication and collaboration that is often broken down by a high percentage of remote workers. This tailored out-of-the-box intelligent intranet solution pushes relevant content to your users eradicating the need for them to search for it themselves.

Unlike other intranet software solutions, all data on Interact Intranet Housing Edition is interconnected and will present these links to the user. This will help users navigate through data and will automatically present them with suggestions of other relevant information including articles, best practice, discussions and events.

Would you like to know how to build a successful housing intranet? Join our free webinar on Wednesday 16th November 2011 and get specilaist advice on how it can change the way you work

Key Features of Interact Housing Edition

Specifically designed to help Housing Associations improve productivity and service delivery as well as promote best practice throughout the organisation, Interact Housing Edition comes with over 100’s of powerful standard features. Key features of the core Housing Edition intranet are:

KPI management reporting
Link to housing management systems and easily create a  dashboard of reports.

Web accessibility initiative guidelines ‘AA’ and DDA compliant
The only out-of-the-box intranet software that meets WAIG ‘AA’ compliance.

Auto cataloguing of documents for audit inspection
Powerful keyword and indexing intelligence ensures documents are easy to find.

Digital signature on mandatory read documents
Ensure key documents such as audit commission inspections are read.

Quick and secure .NET technology
Works in Citrix environment.

Secure board member area
Set up areas with calendars, discussions and document management for board members to easily access.

Tenant support desk
Effectively log tenant queries.

Tenant action group calendar
Set up a secure calendar for your tenant action group meetings and events.

Interact Intranet Housing Edition can help with your Audit Commission Inspection

For example, if someone views a document on the Audit Commission inspection, Interact Intranet will intelligently present them with links to other inspection related information, such as previous inspection reports, upcoming inspections and employees associated with the inspections.

The user can move seamlessly to:

  • The profile of the user who created the documents
  • Other articles an author has published
  • Discussions about the inspection
  • Any relevant or forthcoming events / meetings taking place in the organisation about the inspection.
  • With Interact Housing Edition each item of information is not isolated, but is part of a greater whole – The Interact Information Store

Interact Teams

Interact Teams breaks down company silos that can often exist in housing associations and simplifies group collaboration by providing a single platform for groups of common interests to come together and work more effectively, regardless of their location.

Interact Teams can be used to create many different teams including departmental, project, best practice and social groups. It is ideal for transient or cross-departmental projects.

With Interact Teams it is easy for Housing Associations to take critical knowledge out of individual team members’ emails and desktops and store it in a single location where it can be accessed and reviewed, by anyone at any time without the need for them to be in the office.

Read more about Interact Teams

How Interact Housing Edition is streamlining business processes at Saxon Weald:

Before using Interact Housing Edition every update that was made to the Saxon Weald intranet had to be done by three dedicated people. Now any member of staff can add information to the intranet and Content Managers can approve items and keep the system up to date, vastly improving time management and adding to the range of information available. Documents that were previously on restricted hard drives are now accessible to the whole company, even remote workers who spend little time in the office.

Filling out paper-based forms and posting them to head office are now a thing of the past for Saxon Weald. This time-consuming and difficult process has been eradicated as they are now able to complete all forms on their intranet, taking seconds to reach the relevant person and saving money, time and the environment.

No other out-of-the-box intranet software offers this level of sophisticated intelligence

A selection of Housing Associations using Interact Intranet - Logos