Ignore intranet statistics at your peril – Lessons learnt from over 200 intranets
A long time ago when we came up with Interact Intranet there were 2 things we thought would be critically important for intranet success We needed an easy way for non-technical users to create content We needed to improve the findability of the content. We wanted content to become easier to find the more the [...]
Linking to intranet content quickly with @tags
@tagging is the latest addition to the clever tools that make connecting content easy and will feature in the new Interact Intranet service release in November. This feature extends the benefits of Interact Intranet’s ’Clever linker‘ tool, which was released earlier this year to provide a quick and easy method for content authors to link to other content [...]
Manage Your Interact Intranet System Using Analytics
Managers have many responsibilities and one of them is making sure business resources the company has invested in are used to their fullest extent. Resources include both human and computer resources, and the intranet system requires both. So how do you if the intranet is being fully utilized? How do you make sure the search [...]
Intelligence Built into Intranet Searching
If you could build an ideal information search system, what kind of features would you include? Ability to locate specific information no matter the content format it is stored in? Production of search results that closely match the search criteria? Ranking of information from most to least relevant based on user criteria? Ability to discern [...]
Most Popular Intranet Features are Based on User Needs
Doesn’t it make sense that the best intranet system would be designed based on user needs? A high quality intranet system that produces the information the users want and not just the information the software creators think would be beneficial is worth its weight in gold. That’s why Interact went right to the intranet users when [...]
Tag You’re It! Intranet Content Tags Are Winners!
Remember the child’s game called Tag? One person got to chase other kids around until one was physically “tagged” with a touch of the hand and the words, “You’re it!” Then that person got to chase everyone around. That is how you can think of content tags. They are words that make it possible for [...]
