The Interact Blog

Top Tip – Introduce users to your intranet

By Sara Burgess, June 16, 2011

An intranet is such a versatile, powerful and flexible business tool that when the intranet manager is looking at their shiny new platform for company collaboration and knowledge sharing, they can often find it hard to know where to start. Do you set up your forums first? Or concentrate on adding linked content with lots ... read more

Is your intranet encouraging collaboration? 10 easy steps to get collaboration started

By Nigel Danson, May 10, 2011

You have heard a lot of people talk about ‘the social intranet’, ‘internal collaboration’ and ‘enterprise 2.0’ and many internal comms executives, intranet managers and HR teams have tried to set up business oriented forums, blogs and status updates.  The success rate is sporadic but those who get it right will reap massive benefits and ... read more

How Waterstone’s intranet forums attract over 100 posts a week and have led to improved customer service and increased sales

By Emma Burgess, February 24, 2011

Waterstone’s is one of the leading booksellers in the UK, Ireland and continental Europe, with more than 300 stores and a successful online store at They have been using Interact Intranet for over two years and have found great success using the intranet forums. The forums are an integral part to Waterstone’s intranet and ... read more

A large percentage of our employees work remotely. How can we engage and communicate with these employees better?

By Linda Bolg, February 8, 2011

This is a great question, and one that many companies face (particularly distribution and retail companies). The problem is usually around access to the intranet.  More often than not, remote working employees are only less informed and feel less connected to the organisation because they have very limited access to the company intranet – not ... read more

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This is the official blog of Interact, creators of social and intelligent intranet software that improves how companies communicate, collaborate, share knowledge and streamline processes.

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