The Interact Blog

internal comms myths

5 Internal communications myths holding back your success

By James Foster, September 25, 2017

We’ve all encountered certain ‘accepted truths’ or perceived wisdoms regarding entrenched internal communications practices. They can range from the seemingly plausible (you can’t measure internal comms success) to the truly obscure (did you know the best time to send out comms is 2.10pm on a Tuesday?). In recent years, many of these have been opposed ... read more

hr audit

6 Warning signs that you’re in need of an Internal Communications Audit

By Alexandria Nelson, September 15, 2017

More often than not, negative impressions in the workplace can be directly tracked back to poor internal communications. When it comes to a business, many leaders see the value in tracking their external communications with shareholders, customers and the like, but fall short when it comes to the communication between them and their employees. Often ... read more

workplace communications

Is the message getting through? 5 signs your workplace communications aren’t influencing employees

By Stacey Hanke, September 7, 2017

Succeeding to a leadership position comes with responsibility. It assumes authority, the ability to wield influence, and the respect of others. It has a measurable impact on engagement and productivity. Ultimately, it assumes you will lead – and others will follow. But is this always necessarily the case? All leaders like to believe they’re having ... read more

communicate good news

Good news! How to communicate positive news to employees

By Becki Hall, August 31, 2017

Internal communicators, HR professionals and senior management often dedicate time to planning out and preparing for the delivery of bad news to employees. It’s understandable. Handled badly, a negative announcement can trigger a ripple effect on business: impact morale, productivity, lead to a surge in employee turnover. Worse still, if disgruntled staff take their feelings ... read more

internal communcations lessons

What internal communications lessons can we learn from PPC marketing?

By James Foster, August 21, 2017

As a digital marketer for a business with an internal communications emphasis, I have on occasion noted the similarities between the two fields, given the multitude of options and approaches available in both disciplines. Much of my time is devoted to PPC (pay-per-click) marketing, and strategizing how best to approach the multitude of channels, messaging ... read more

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