The Interact Blog

How Waterstone’s intranet forums attract over 100 posts a week and have led to improved customer service and increased sales

By Emma Burgess, February 24, 2011

Waterstone’s is one of the leading booksellers in the UK, Ireland and continental Europe, with more than 300 stores and a successful online store at They have been using Interact Intranet for over two years and have found great success using the intranet forums. The forums are an integral part to Waterstone’s intranet and ... read more

A large percentage of our employees work remotely. How can we engage and communicate with these employees better?

By Linda Bolg, February 8, 2011

This is a great question, and one that many companies face (particularly distribution and retail companies). The problem is usually around access to the intranet.  More often than not, remote working employees are only less informed and feel less connected to the organisation because they have very limited access to the company intranet – not ... read more

Interact Intranet Enters the Rackspace Partner Network

By Emma Burgess, February 4, 2011

Interact have announced they have entered into an agreement to join the Rackspace Partner Programme with Rackspace® Hosting, the world’s leading specialist in the hosting and cloud computing industry. This agreement will enable Interact to provide its customers with a fast and reliable secure intranet solution hosted by Rackspace The use of hosted software has ... read more

How HMV’s Intranet Reduced HR Phone Enquiries by 50%

By Emma Burgess, January 25, 2011

Intranets are as personal to a company as the staff who work there. No two intranets are ever the same as each one dutifully caters for their audience’s unique requirements and with the dynamic demands of companies today, it is imperative an intranet can cope with these requests. We’ve seen a great example of how ... read more

Top 12 Intranet Blog Posts of 2010 Written by Intranet Managers and Independent Consultants

By Linda Bolg, January 11, 2011

2010 was a really interesting year in the world of intranets, and a lot of people posted some great blog posts about intranet best practice and trends.  So we thought we’d start 2011 by looking back at 2010 and list some of our favourite intranet blog posts written by Intranet Managers and Independent Consultants. After ... read more

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This is the official blog of Interact, creators of social and intelligent intranet software that improves how companies communicate, collaborate, share knowledge and streamline processes.

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