11 ways Interact’s software can help you engage with your customers
At Interact we have been delivering successful intranets for over 10 years to ensure your employees are happy. But did you know you can use the same software to make sure your customers are as happy as your workforce? You can use the tools available in Interact Intranet to connect to your customers in the [...]
Why intranets need to be intelligent
As intranets become more collaborative and intranet products allow increasingly more decentralisation of content management, they grow in size at a rapid rate. It is then more and more imperative that the content on the intranet is A) easy to find and B) pushed to the relevant person. Increasing the relevance of content saves time [...]
The only way to create a successful intranet
There are many features, functions and elements that go into a great intranet, innumerable perhaps. We mean to create an intranet that is useful and helps people with their daily tasks; that is part of their professional toolset. The intranet has to be useful and useable, and actually have an impact on the business. There [...]
Advice from the afternoon speakers at the Interact Intranet Conference
It’s impossible to capture the wealth of ideas and ways of working that were shared at our intranet conference, but I mean to list out some action points for all intranet managers to consider. Be sure to read the previous article, detailing ideas and actions from the morning speakers; including James Robertson, Mark Morrell and [...]
Be an intranet action hero – advice from the morning speakers at Interact Intranet conference
We’ve held a client-only intranet conference for several years, but this was the first time we’ve opened up our conference to non Interact Intranet customers. We not only had top-notch speakers, who I hope you’ve heard of, but also participatory attendees – the conversation flowed and tough questions were asked. Check the #iconf hashtag on [...]
Re-prioritise your intranet’s home page
Prime real estate, is how we describe the intranet’s home page, isn’t it? We’re careful what goes on it, although over the years perhaps it has bloated to include too many links and ‘must have’ widgets solely to satisfy stakeholders, rather than the audience. So how often do you review your home page and assess [...]
Importance of having reasons to collaborate online
Being able to demonstrate the purpose and benefits of online collaboration will help people choose to adopt newer, faster, ways of working. If we design and build our intranets around our company’s objectives we’ll be able to establish that the intranet supports the business. Demonstrating the purpose of the content, widgets, features and functions of [...]
Enterprise 2.0 Conference – Day two summary
The keynotes at Enterprise 2.0 were outstanding on day two. The day was kick started by Lee Bryant (@leebryant) from Headshift. His talk titled data driven business improvement gave a real insight into how open data in the enterprise can drive positive behaviour change – see his slides here in Lee Byant’s blog following the talk: http://www.headshift.com/our-blog/2011/06/22/data-driven-business-improvement/ We [...]
My thoughts from the Enterprise 2.0 Conference in Boston
As always with a conference like Enterprise 2.0 in Boston, the key notes are rarely the best part – which is such a shame as when I look back to my scientific days they used to be the highlight of all the conferences with great talks given from leading thought provokers. However, one particular highlight has [...]
Enterprise 2.0 in Boston – My initial thoughts
Enterprise 2.0 is here again, this time in Boston, and I’m really looking forward to seeing how ‘Social Business’ has moved on since Santa Clara in 2010. Not many people know that, as a company, Interact is approaching 10 years of developing intranet’s with hundreds of thousands of users around the world. The intranet’s we [...]
